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I had an emergency – cover was frozen open (broken cord) requiring that it be replaced. They intervened with the manufacturer to speed up installation of the replacement. I have had them for several years and they have always been prompt and helpful.
Every time I call Cover Safe they are ready to help me. I have a contract for my pool cover and they honor it at every turn. I cannot praise the staff enough!
Mary Lee Morris
The installer, Ino, could not have been more efficient and professional. After completing the installation he explained in detail all he had done and the maintenance required to keep the cover functioning optimally. I have received excellent service and my service calls have been answered promptly and professionally.
Robert was very good at his job.
Norvin and Isiah are two of the very best service people I’ve dealt with in the 13 years I’m in my house. This past service they came on a Friday evening and worked late to make sure the cover was working properly. They explained what was wrong and got the job done so I could use my pool cover without worrying that it would get stuck
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