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Our service provider, Chase Raymond, was curteous, knowlegeable, and efficient.
This company answers the phone! A real person. They may have coordinators who communicate across various states but they work so seamlessly together I would think they are in same office! Their service workers may cover many miles & hours of driving but their turn around time and having personal service timely in these supply chain days is amazing. My local folks barely get back to phone messages and emails. This company is ON POINT! Always! And the service experts are so experienced they handle the most challenging issues with creative know-how and problem solving. A delight to work with and jave on my property! Kudos to Nick and Paul who have helped me ( rescued- pool cover issues can be a BIG DEAL!) a few times over the last 3 years.
Norvin and Isiah from Coversafe Long Island did a fabulous job repairing, cleaning and otherwise fixing the electric cover at my East Hampton house pool. Three and a half hours of non-stop work. Now everything is work perfectly and I have the twice-a-year maintainance plan with all work essentially warranteed. Fabulous and they explained everything.
my review is simple 5 stars i wont hesitate to call them every time needed!!
So knowledgeable to diagnose and correct pool cover issue.
Team Freddie and Garsin assessed for preventive future monitoring, as well
Pool cover perfectly operational again following seasonal opening.
5 star all the way.
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