Customer Testimonials

Ino was here yesterday and the cover is sparkling. Was NOT an easy task to get it so. Thanks, CoverSafe. Ino is fantastic!

Three (3) Coversafe technicians arrived at our home today to perform our annual service for our retractable (in-ground) pool cover. They were courteous, knowledgeable and neat. Upon completion of the service, they made sure to review with us, everything they did and made sure that any questions we had were addressed. In summary, we were very pleased with the service and with Gerson, Freddie and one other gentleman.

We purchase a home here in AZ that has a pool with a retractable pool cover. Never having one before I was unfamiliar with the care of the cover. Discovered that it had been installed by CoverSafe. Called in and spoke to Kelly – a very polite, kind, friendly and informative lady. She got the process rolling of having a technician come out to perform service. Got a text message from Eddie with a date of Monday, 2-20-25 for the technician to arrive.

On the 10th received a text message saying that the technician would arrive soon – and so he did! Nick is a very friendly, polite and kind gentleman who is extremely professional, skilled and knowledgeable, performed the recommended service and also was willing to provide me with tips to keep the cover in good condition. Seriously, I could not have been more pleased with the great service I received. I HIGHLY recommend this company!

My Pool Cover is not working, I believe it’s a mechanical issue. I called Coversafe and spoke to Ash…. What can I say, she exudes the most impeccable customer service experience, I haven’t seen in years. Ash you truly helped guide me in the right direction & set up my appointment quickly. Thank you!

The two guys who always come to close our pool are phenomenal. They are careful and knowledgeable and very professional. I hope I have their names right. I think they are Jay and Phil. Thanks guys for all your help and info.