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Bridget is so helpful and quick with responding to the needs of her customers. I am a new coversafe client with a newly installed pool cover. I requested assistance from coversafe to help my electrician do a final hook up and Bridget and Fred came to the rescue so quickly to help resolve my issue. They are the best!!
To my horror, my pool service company told me I was on my own when they opened my pool and jammed my automatic pool cover. They had installed it with the pool, so I was surprised when I was left in the lurch with an open pool, a potentially deadly nuisance to say nothing of the dirt that could pour in. I called CoversSafe and they had technicians at my pool in four days. The service technicians were competent and reassuring to this Crazy pool owner. They got the pool cover up and running after thoughtfully considering the options. Such a relief.
The pool cover is old enough to be replaced, and I will be going back to CoverSafe for this new installation. I would not have a pool without a pool cover.
We have had the same cover for 13 years. It has held up great. It was time to replace it and my new cover is amazing. The technician was great. He took care of everything himself. Removed the old, replaced the lines, and installed the new cover. He did a great job. I can only hope this one last that long.
I am a long time customer of CoverSafe (formerly Solar Pool Enclosures) and have worked with Mario and Bridget countless times over the years. To say that their service and skills are second to none would still understate how impressive the entire customer experience has been with them. Whether it is seasonal maintenance, a new cover install, calibrating the motor, or any other aspect of keeping the cover running smoothly, Mario is a true master of his craft. He knows these covers and all of their mechanics like the back of his hand, and takes his time explaining everything in a clear and simple way. Bridget is also the consummate professional. She’s responsive, reliable, friendly, and really cares about her work and the work of the teams that go on-site.
Every time I see the results of their work, I’m reminded how this is one of those contractors I just feel very lucky to have available to me.
Ron and his fellow tech did a fantastic job. On time polite and professionnal in every way.
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Features and Benefits
Preview some of the benefits of installing an automatic pool cover on your in-ground pool.