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I had a problem with my pool cover and the techs Nick Ellis and Vern came out to service my cover. They were very professional and did a wonderful job. Right after they fixed my pool cover I had a rain storm that caused my cover not open. Ruth Karcher went above and beyond at getting me service because I had just open my pool and was in the process of cleaning the pool. I like to say thanks to Ruth and the two techs that came back to save the day. Thank you very much you deserve a raise.
Coversafe is an excellent product and Coversafe NJ has always provided us with great service. We love our cover, it has added an extra level of safety and protection for our pool through the years. Coversafe NJ provides us with excellent service, cleaning, and maintaining our cover annually and responsive service of the rare repair. Yesterday, we had an issue with how our pool maintenance people operated our cover yesterday, and we called Coversafe late in the afternoon. They were extremely responsive and promptly came today. They did a great job adjusting and thoroughly cleaning out the cover. We very highly recommend them.
Nacki and Richard arrived on time and were very professional and neat in their work. We have been customers of Coversafe many years and have always been very satisfied with their work.
I had my cover installed 3 years ago and due to the design of the pool, it left a small exposed area that attracted birds. Adam, the owner of CoverSafe, came out to diagnose the issue and came up with a creative solution that completely fixed the problem. To me, follow up is so important and I really appreciate the work that was done. We went from having an untenable situation to enjoying our pool again!
Steve from Connecticut
Ronnie and Joey first arrived to install pool cover and informed us that we needed a new drum. As result, they had to return a second time to complete the work. They performed exceptional and meticulous work, spending hours on removal of old cover and installation of new. They were courteous, cooperative and extremely competent. They left the pool area in immaculate condition. We are extremely happy with the time the entire process took, from ordering to installation. We highly recommend Coversafe.
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